Digital is redefining the future of banking and financial services in a myriad of ways. While for most incumbents, that means embracing an entirely new approach to doing business. Today people are willing to spend more on experiences and leisure with family and friends. Being on the go more than ever, they don’t want to waste time visiting brokerage offices or bank branches. These days, customers expect the same level of accessibility, personalization, and ease of use they get from various platform-based businesses.